Neptune Software Group was founded in 1999 in London. We have a rich history of delivering mission-critical core systems to the banking and financial services sector. Having delivered end-to-end solutions to over 80 financial services institutions; we have the recognized experience needed to empower our clients with high performance and scalable solutions that are deployed quickly and reliably.
Our focus is to harness our in-depth business domain knowledge and technical expertise to provide innovative end-to-end financial services solutions. We aim to entrust financial institutions with a sustainable competitive advantage by making them more resilient and effective. Thereby, be one step ahead of their competitors. Neptune Software Group has headquarters in the U.K. We also have a presence in India and across several countries in Sub-Saharan Africa.
We are recruiting to fill the position below:
Job Title: Implementation Specialist
Location:
Lagos, Nigeria
Job type: Full-time
About the Job
- We are looking for Implementation Specialists to ensure that purchased software systems meet clients’ technical needs.
- Their job is to customise the software according to the client's needs and specifications, teach clients how to use it, and install customised software systems once approved.
Responsibilities
- Meet with clients following the sale of software packages to collect data and other information required to customise software systems
- Create a project plan for each client, detailing the tasks that need to be completed for the timely installation required to customise software systems
- Communicate with clients throughout the software customisation process to obtain feedback and approval
- Customize software systems based on client's needs and specifications
- Educate clients on how to use purchased software systems
- Create a specialised document for each client detailing all customisations made
- Install customised software systems and all necessary components
- Ensure the project team is aware of key deliverables and project milestones
- Provide cost and time estimates to clients who require additional customisation.
Requirements
- Bachelor's Degree in Banking, Finance, Accounting, Computer Science or a related field.
- Previous experience working as an implementation specialist
- Sound technical knowledge
- Proficiency in all Microsoft Office applications and SQL database management systems.
- Ability to multitask effectively
- Ability to work independently and as part of a team
- Analytical and problem-solving skills
- Excellent organisation and time management skills
- Exceptional communications and customer service skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
