We are recruiting to fill the position below:

Job Title: Head, Technical

Location: Lagos
Employment Type: Full-time

Responsibilties

• Oversee the development, review and implementation of underwriting policies, guidelines, procedures, risk appetite parameters and authority limits.
• Ensure effective evaluation, pricing, acceptance, documentation and monitoring of risks across the Company’s energy and general insurance portfolios.
• Monitor underwriting performance, portfolio mix, loss ratios, claims experience and other key technical indicators; recommend corrective actions where required.
• Oversee claims management to promote prompt, fair and consistent assessment, settlement and recovery, while controlling claims leakage and protecting the Company’s interests.
• Provide oversight of reinsurance arrangements in collaboration with the relevant teams, including treaty and facultative placements, capacity utilisation, recoveries and reinsurer relationships.
• Work with Actuarial to review portfolio performance, pricing adequacy, reserving considerations and emerging trends; ensure technical recommendations are considered in business decisions.
• Support the development and review of insurance products, policy wordings, rates and technical documentation to ensure competitiveness, clarity and suitability.
• Ensure technical operations comply with NAICOM requirements, applicable insurance laws, approved policies and internal control standards.
• Review and approve risks, claims and technical transactions within delegated authority; escalate matters outside approved limits for appropriate approval.
• Strengthen relationships with brokers, clients, reinsurers, loss adjusters and other technical stakeholders to support service delivery and business retention.
• Identify technical and portfolio risks, implement appropriate mitigation measures and ensure material issues are escalated promptly.
• Drive continuous improvement in technical processes, turnaround times, documentation quality, customer experience and operational efficiency.
• Lead, coach and develop members of the technical team, set performance expectations and promote accountability and professional development.
• Prepare periodic technical and management reports, providing insights on portfolio performance, claims, reinsurance, operational issues and recommended actions.
• Collaborate with Business Development and other business units to support profitable growth while maintaining underwriting discipline and the Company’s risk appetite.