Job Openings at Tijmaf Innovation Services

Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.

We are recruiting to fill the positions below:

 

 



Job Title: Service Manager

Location: Lagos

Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Develop service procedures, policies and standards
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilise assets to achieve qualitative and quantitative targets.
  • Adhere to and manage the approved budget.
  • Maintain an orderly workflow according to priorities.
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Requirements

  • Ability to think strategically and to lead.
  • Strong client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.
  • Customer service orientation.
  • B.Sc degree in Business Administration or related field.

 

 

 

Job Title: Safety Officer

Location: Lagos

Responsibilities

  • Advise and instruct on various safety-related topics (noise levels, use of machinery etc.)
  • Conduct risk assessment and enforce preventative measures
  • Oversee installations, maintenance, disposal of substances etc.
  • Stop any unsafe acts or processes that seem dangerous or unhealthy
  • Record and investigate incidents to determine causes andhandle worker’s compensation claims
  • Prepare reports on occurrences and provide statistical information to upper management
  • Review existing policies and measures and update according to legislation
  • Initiate and organize OHStraining of employees and executives
  • Inspect premises and the work of personnel to identify issuesor non-conformity (e.g. not using protective equipment)

Requirements

  • Knowledge of potentially hazardous materials or practices
  • Outstanding organizational skills
  • Diligent with great attention to detail
  • Excellent communication skills with the ability to present and explain health and safety topics
  • BSc / BA in Safety Management, Engineering or relevant field is preferred

 

 

 

Job Title: Logistics Manager

Location: Lagos

Responsibilities

  • Strategically plan and manage logistics, warehouse, transportation and customer services
  • Direct, optimize and coordinate full order cycle
  • Supervise, coach and train warehouse workforce
  • Meet cost, productivity, accuracy and timeliness targets
  • Maintain metrics and analyze data to assess performance and implement improvements
  • Liaise and negotiate with suppliers, manufacturers, retailers and consumers
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Arrange warehouse, catalog goods, plan routes and process shipments
  • Resolve any arising problems or complaints

Requirements

  • Demonstrable ability to lead and manage staff
  • Proficient in standard logistics software
  • Excellent analytical, problem solving and organisational skills
  • Ability to work independently and handle multiple projects
  • BS in Business Administration, Logistics or Supply Chain

 

 

How to Apply
Interested and qualified candidates should forward their Details to: [email protected] clearly indicating the "Job Title" as the subject of your mail

 

Application Deadline  22nd February, 2021.

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