Loan Recovery Officer at BFree Nigeria Limited

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BFREE Nigeria Limited - Because we hate status-quo and we hate mediocre - we founded BFREE to revolutionize debt recovery in Nigeria. We are a young, innovative and Nigeria’s foremost ethical debt collection startup.If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location:  Lagos
Employment Type: Full-time

Job Description

  • Contacting and tracking customers and informing them of their overdue loans.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.


  • Previous experience working as a Collections Officer/call centre agent.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of google workspace.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.
  • Infrastructure to work from home when necessary.

Academic Qualifications

  • B.Sc. / HND / OND experienced in Banking or any financial field that deal with debt recovery is preferred.

Salary & Compensation

  • Base salary of NGN32,000 per month
  • Performance-based bonus of fixed percentage of recovered amount (avg. NGN50,000 to NGN100,000)
  • All in take home usually between 82k NGN - 132k NGN (If you are good, you make a lot - if you are not good, then not)
  • HMO

Application Closing Date
30th September, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  • Selected candidates will be resuming 4th October, 2021.
  • Females are strongly encouraged to apply.