Izy Group Limited, a Corporate Organisation located in Abuja is recruiting to fill the position below:
Job Title:
Front Desk Officer / Receptionist
Location:
Abuja (FCT)
Employment Type: Full-time
Job Description
- Make and confirm reservations for guests, welcome and check guests in and out of the hotel,
- Deal with guest queries,
- Listen and respond to guest queries and requests both in-person and by phone
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
- Provide prompt and professional service to meet guest needs and ensure guest satisfaction.
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Maintain clear and accurate records of guest room bookings
Educational Requirements / Professional Qualifications
The candidate must:
- Possess a minimum of Higher National Diploma (HND) or Ordinary National Diploma (OND) in any discipline with a minimum of second class lower/lower credit.
- 0 -2 Years' cognate experience in a similar capacity.
- Good working knowledge of Microsoft Office suite
- Candidate must be smart and easily adaptable, courteous and pleasant.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected]
using the "Front Desk Officer / Receptionist" as the subject of the email
Application Deadline 23rd January, 2021.