Ticketing and Reservation Officer at a Travel Agency – Fhon Consulting


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FHON Consulting - Our client, a Travel Agency, is recruiting to fill the position below:

Job Title: Ticketing and Reservation Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Make Reservations / Bookings for Customers, Issuing flight tickets:
  • Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
  • Arrange Reservations and Routing for Passengers at Request or as directed.
  • Inform Clients of Essential Travel Information, such as Travel Times.
  • Answering questions regarding dates, prices, and availability of flights.
  • Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
  • Using computer reservations systems to check availability.
  • Determines whether space is available on Travel Dates requested by the Customer.
  • Educate and Enlighten Customer on the New and Existing Products of the Company.
  • Follow up on Enquiries and Convert it to Sales.
  • Keep Informed of Business Changes that affect the Ticketing Area.
  • Sell travel products.

Requirements

  • Minimum of an HND qualification.
  • Proficiency in the use of any two of the 3 GDS is a must especially Amadeus
  • Minimum of 1 year ticketing experience
  • Strong Analytical skills
  • Certification in Travels and Tourism is an added advantage
  • Excellent written and verbal communication skills.
  • A positive attitude and a growth mindset.
  • Proximity to Lekki is a plus.

Salary
N60,000 - N70,000 Monthly.

Application Closing Date
27th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online