Solution Engineers at Telvida Nigeria


Telvida delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications.

We are recruiting to fill the position below:

Job Title: Solution Engineer

Location
: Lagos

Job Description
  • Work closely with clients to integrate products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
  • Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance
  • Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
  • Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.
  • Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
  • Carry out onsite deployment of technical solution based on customer requirements.
  • Respond to customer support request both remotely and onsite in a timely manner as detailed in customers SLA.
  • Participate in regular meetings and conference calls with client and sales staff to help qualify opportunities and recommend technical solutions
  • Provide pre-sales and post-sales support through requirement gathering, proposal development and delivery of Technical Presentation
  • Additional duties include site survey, system evaluation, system analysis and assessment of customer technology.
Requirements/Certifications
  • B.Sc Information Technology, Computer Science, Computer Engineering or any related discipline.
Certifications:
  • One or more of the following:
    • Microsoft Certified Technology Specialist (MCSA)
    • Microsoft Certified Solutions Expert (MCSE)
    • Cisco Certified Network Professional – (CCNP).
Application Closing Date
28th February, 2019.

How to Apply

Interested and qualified candidates should send their CV to: careers@telvida.com Using the position applied for as subject of mail.

  

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