Sales Executive at Neo Homes Limited

We are recruiting to fill the position below:
Job Title: Sales Executive

Location: Abuja (FCT) 
Employment Type: Full-time
Department: Sales
Reports To: Sales Manager / AGM, Revenue & Growth

Purpose

• The Sales Executive is responsible for driving property sales, generating qualified leads, converting prospects into clients, and achieving assigned sales targets.
• The role involves actively promoting the company's real estate products, building strong client relationships, conducting property inspections, and contributing to the overall revenue and business growth of the organisation.

Key Responsibilities
Sales and Revenue Generation:

• Achieve assigned monthly and quarterly sales targets.
• Proactively identify and pursue potential property buyers and investors.
• Promote the company's properties through direct marketing, referrals, networking, and digital platforms.
• Convert prospective clients into paying customers.
• Follow up consistently on leads, enquiries, and prospective transactions.
• Maintain a healthy sales pipeline and provide regular updates on sales progress.

Lead Generation and Client Acquisition:

• Identify new business opportunities and potential customer segments.
• Generate leads through networking, referrals, field marketing, and online engagement.
• Develop and maintain a database of prospective clients.
• Participate in marketing campaigns, exhibitions, property fairs, and promotional activities.
• Build and maintain relationships with prospective buyers, investors, and corporate clients.

Client Relationship Management:

• Understand clients' property needs, preferences, and investment objectives.
• Provide accurate information on available properties, pricing, payment plans, and documentation.
• Organise and conduct property inspections.
• Maintain professional communication with clients throughout the sales process.
• Ensure a positive customer experience before, during, and after a transaction.
• Escalate client complaints and concerns appropriately.

Sales Administration and Reporting:

• Maintain accurate records of leads, prospects, follow-ups, and completed transactions.
• Prepare and submit daily, weekly, and monthly sales reports.
• Update the company's CRM or ERP system with relevant sales activities.
• Ensure proper documentation of all sales transactions.
• Work closely with the Accounts, Legal, Marketing, and Customer Service teams to facilitate successful transactions.

Teamwork and Business Development:

• Collaborate with other members of the sales team to achieve departmental targets.
• Participate in sales meetings, training sessions, and strategy reviews.
• Provide market intelligence, competitor updates, and customer feedback to management.
• Support the implementation of sales strategies and promotional initiatives.

Key Performance Indicators
Performance will be evaluated based on the following measurable indicators:

KPI	Performance Measurement
Monthly Sales Target	Achievement of assigned monthly revenue target
Lead Generation	Number of qualified leads generated monthly
Lead Conversion Rate	Percentage of qualified leads converted into sales
Client Follow-Up	Timely and consistent follow-up on prospective clients
Property Inspections	Number of successful property inspections facilitated
Revenue Contribution	Actual revenue generated from completed transactions
Reporting Compliance	100% submission of required sales reports
CRM Compliance	Accurate and timely updating of sales records
Customer Satisfaction	Quality of client engagement and feedback
Team Collaboration	Contribution to departmental sales objectives

General Expectations
The Sales Executive is expected to:

• Demonstrate commitment to the organisation's sales objectives and revenue targets.
• Maintain professionalism and integrity in all client interactions.
• Comply with company policies, procedures, and reporting requirements.
• Protect the confidentiality of company and client information.
• Demonstrate punctuality, accountability, and responsiveness.
• Perform other reasonable duties assigned by management in line with the role.

Performance Review

• Performance shall be reviewed monthly, with formal quarterly performance assessments.
• Continued employment and career progression will be influenced by demonstrated performance, achievement of assigned targets, professional conduct, and contribution to organisational growth.

Requirements

• Bachelor's Degree or HND in Business Administration, Marketing, Estate Management, or a related discipline.
• 1–3 years of experience in sales, preferably within real estate, financial services, or related industries.
• Demonstrable ability to generate leads and close sales.
• Experience in customer relationship management is an added advantage.
• Professional sales or marketing certifications are desirable but not mandatory.

Required Competencies:

• Strong communication and negotiation skills.
• Excellent interpersonal and relationship management skills.
• Persuasion and closing abilities.
• Target-driven and results-oriented mindset.
• Strong presentation and networking skills.
• Good knowledge of sales processes and customer acquisition.
• Proficiency in Microsoft Office and CRM/ERP systems.
• Ability to work independently and within a team.
• High level of integrity, professionalism, and accountability.

Working Relationships:
Internal Relationships:

• AGM, Revenue & Growth
• Sales Manager
• Marketing and Brand Team
• Affiliate Management Team
• Accounts and Finance
• Legal and Compliance
• Customer Service

External Relationships:

• Prospective property buyers
• Existing clients
• Real estate agents and brokers
• Property investors
• Corporate partners and referral networks