Sales Associate / Customer Service Representative at Standard Bearers School (SBS)

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Standard Bearers School (SBS) was designed to be a home away from home, where children receive valuable lessons of life and not just to be educated.

SBS is also a faith-based school, meaning that it is a Christian school. We are not seeking to convert any child rather impact the values of a Christian lifestyle that will impart values like humility, gentleness, contentment, etc.

We are recruiting to fill the position below:

Job Title: Sales Associate / Customer Service Representative

Location:  Lekki, Lagos
Employment Type: Full-time

Job Description

  • The role   requires a professional level of productivity in analyzing the applications of prospective students based on standard admission policies of SBS, generating possible sales leads, and converting prospects to full clients.
  • Providing clarifications to students’ and parents’ queries in a timely and professional manner.

Job Responsibilities (CSR)

  • Accept and filter students’ applications.
  • Weekly submission of students’ enrollment report.
  • Maintaining a positive, empathetic, and professional attitude toward visitors and clients at all times.
  • Responding promptly to parents’ and students’ inquiries.
  • Referring prospective students to specific program directors for additional information (when needed)
  • Assess applications according to SBS’ eligibility criteria.
  • Provide assistance with recruitment activities, student interviews, admission publications, and information sessions.
  • Follow-up with students for any inquiries through direct meetings, conferencing, live chat, phone calls, and emails.

Job Responsibilities (Sales Associate)

  • Effectively market the school and its programs to prospective parents.
  • Develop and execute new marketing strategies.
  • Work collaboratively with the admissions officer.
  • Participate in all recruitment events, open houses, school fairs, information sessions, exhibitions, school visits, and off-campus events.
  • Assist with the overseeing of daily activities of the department.
  • Organize and attend marking activities to raise brand awareness.
  • Prepare content for all SBS’ social media platforms.
  • Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis.

Requirements

  • Candidates should  a Bachelor’s Degree, HND qualification with 2 – 5 years work experience.
  • Able to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Creative problem solver who thrives when presented with a challenge.
  • Able to analyze problems and strategize for better solutions.
  • Flexible and able to multitask on several different aspects of a project or on multiple projects.
  • Ability to take initiative on the job.
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
  • In-depth understanding of sales and marketing preferably in the educational sector

Deadline: 23rd August, 2021.

Method of Application
Interested and qualified candidates should send their CV to:  [email protected]   using the Job Title as the subject of the email.