SIMS Nigeria Limited – We specialize in the assembly, distribution and sales of consumer electronics from major brands such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.
Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.
We are recruiting to fill the position below:
Job Title: Female Call Centre Executive
Location: Victoria Island, Lagos
- The ideal candidate must be smart, highly proficient in spoken english and must possess an appealing accent and good sense of humour.
- Receive phone-calls.
- Provide immediate answers to customers where feasible.
- Re-direct / Escalate Calls for specialized attention
- Pacify Customers with frayed nerves.
- Dis-abuse minds of members of the public on any issue related to the Company.
- Follow up to ensure Customer satisfaction
- Help to burnish the Company’s image
- Manage Company’s phone-based micro Ads/Jingles
- Help to disseminate information to Customers.
- Provide periodic analytical feedback on Customers’ major concerns to ensure proactivity
Required Experience / Qualifications
- B.Sc. / HND in Mass Communication, English, French, Marketing or any other related field.
- Minimum of 2 years’ experience in a similar role.
- At least 5ft 5 Inches Tall
- Ability to speak more than 1 local and 1 foreign languages will be an advantage
- Not less than 35 years
Application Closing Date
28th January, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online