Customer Success Officer at RetailPoint Solutions Limited

RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.

We are recruiting to fill the position below:

Job Title:  Customer Success Officer

Location:  Abuja

Job Descriptions

  • Act as Goto Person between existing customers and the company as it relates to Service
  • Improve onboarding process on customer projects, working with the Sales and Technical Team.
  • Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
  • Liaise with Technical support and sales team to ensure customer’s satisfaction.
  • Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
  • Follow up on customers inquiries

 

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to:  [email protected]  using “Customer Success Officer” as the subject of the email

 

Application Deadline   25th July, 2020.

To apply for this job email your details to [email protected]

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