Community Manager at United Wellness Stores Limited


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United Wellness, a startup community pharmacy brand based in Lagos, Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Community Manager

Location:  Lekki Phase I, Lagos
Employment Type: Contract

Job Overview

  • We are looking for a quaified Community Manager to join our team. If you are a tech-savvy professional, experienced in social media management, content creation, PR and promotional events, we would loveto work with you!
  • Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
  • Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

  • Set and implement social media and communication campaigns to align with marketing strategies.
  • Provide engaging text, image and video content for social media accounts.
  • Respond to comments and customer queries in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Organize and participate in events to build community and boost brand awareness.
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
  • Liaise with Development and Sales departments to stay updated on new products and features.
  • Build relationships with customers, potential customers, industry professionals and journalists.
  • Stay up-to-date with digital technology trends.

Requirements and Skills

  • B.Sc Degree in Marketing or relevant field with at least 1 year experience
  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask

Deadline: 20th December, 2022.

How to Apply
Interested and qualified candidates should send their Resumes along with a Cover Letter to:  [email protected]   explaining why they would be a perfect fit for the role.

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