Client Relationship Officer at Law and Visas

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Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

We are recruiting a competent individual to fill the position below:

Job Title: Client Relationship Officer

Location:  Lagos
Employment Type: Full-time

Job Description

  • This is a customer service position. The position requires you to provide excellent customer service to our clients and the office team.
  • Experience in immigration law is not essential.
  • However, an experience in working in a business and office environment, getting tasks done in a short time is essential.

Responsibilities

  • Sell service to the prospective clients
  • Collect Client information and fill out application forms
  • Liaise with clients on a daily basis
  • Assist clients with knowing the range of services offered
  • Demonstrate good knowledge of services to clients
  • Greet clients in a friendly, polite, and professional manner
  • Educate clients about current immigration developments and trends
  • Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts
  • Contribute to team’s daily sales goals.

Job Requirements

  • B.Sc / HND Degree holder of any discipline from a reputable institution
  • Minimum of Second class lower or its equivalent.
  • Minimum of 3 years of work experience
  • Must have experience working in a business/office environment
  • Must be able to follow set company rules and standards
  • Must have good interpersonal and organizational skills
  • Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
  • Must have excellent verbal communication skills
  • Strong orientation towards providing excellent customer service
  • Basic math skills
  • High attention to detail
  • Demonstrated selling skills
  • Ability to maintain a professional appearance
  • Must reside in Lagos.
  • Must be able to travel to the office early at regular office hours.
  • Fluent in spoken English.
  • Must have good writing ability / skills.
  • Must have good research and fact-finding abilities / skills.

Salary
N80,000 – N100,000 Monthly.

Deadline: 20th May, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and a detailed CV to:  [email protected]  using the Job Title as the subject of the email.

Note

  • Please specify the position you are applying for in the Cover Letter.
  • Application after the deadline may not be considered.