Chief Operating Officer at Hamilton Lloyd and Associates

Hamilton Lloyd and Associates – Our client just recently completed a modern Mall and Service Apartments and is recruiting suitably qualified candidates to manage her affairs, to fill the position below:

Job Title: Chief Operating Officer


Role Summary
  • The Chief Operating Officer will establish organizational goals, performance objectives, guidelines and best practices that are based on Board Policy and strive towards achieving them.
Key Responsibilities
  • Oversee all store/property operations based on the goals, objectives, and standards of the organization.
  • Oversee, assist, and supervise all department managers in planning and performance to achieve all goals and objectives.
  • Provide a model of supportive and participatory leadership promoting the concepts of team building and empowerment.
Accountabilities (Abridged)
To assure:
  • Optimal support for business development
  • All activities must be aligned with the company’s strategy
  • Accomplish the targets (operational and budget)
  • Accomplish our promises (delivery on time and form for example)
To generate:
  • Strategies that guarantee business growing
  • Customer loyalty trough a world class service
  • Operations team development
Human Resource:
  • Input in the hiring process.
Stock Control:
  • Prepare and place inbound orders based on latest sales trend, latest forecast and regional stockholding day targets.
  • Control to make sure that new and merchandising products are available in the local market at least two months prior to the respective launch
  • Importation process and insurance
  • Make sure that the present insurance policy (corporate and/or local) covers the goods from the port in origin until arrival at the local warehouse in each market.
Distribution strategy:
  • Constantly challenge status quo, provide distribution and expansion strategies to support growth.
Shop Management:
  • Make sure that business complies with the general standards when it comes to housekeeping, security, inventory control and general procedures to minimize losses due to negligence and theft.
  • Make sure that products are stored and distributed in order of expiry date (FEFO –First to Expire, First Out). Assure that no expired products are sent to the shop.
  • Marketing of specific projects to be added.
  • Budget, cost follow-up and Reports
  • Make customer service and operations target and rolling forecast.
  • Follow-up actual costs and investments against agreed levels.
  • Bachelor's Degree in Business Administration or equivalent
  • Advanced degree desirable, particularly an MBA
  • 10 years of Management experience, with at least 5 years in a senior executive role.
Skills & Experience:
  • Track record of success with evidence of progressively increasing responsibility
  • Ability to motivate and inspire a team to achieve objectives
  • Strong business and financial acumen
  • Strong negotiation skills
  • Extremely goal-oriented and passionate about achieving superior results
  • Entrepreneurial and commercial Savvy
  • Strong analytical ability
  • Very strong interpersonal and communication skills
  • Strong leadership & influencing Skills
Application Closing Date
28th February, 2019.

How to Apply
Interested and qualified candidates should kindly send their updated CV to: with the title of the role as the subject of the mail. The body of the mail should outline Total years of relevant experience to the role, Location and Age.

  • Please read Role necessities very carefully and apply if qualified. Only qualified candidates will be contacted.
  • If after 2 weeks of application you do not hear from us, kindly consider your application as unsuccessful.


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