Business Analyst at ipNX Nigeria Limited

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ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:



Job Title: Business Analyst

Job ID: 14
Location:  Victoria Island, Lagos
Department: Business Division
Sub-department: Sales, Network Services Division
Position level: Manager / Asst Manager
Geographic scope: Across All regions
Reports to: Head, Network Services  Division
Direct Reports:  None at the moment

Overall Job Purpose

  • Analyzing business processes within the company and recommending projects of improving the effectiveness of those processes.
  • Understand the structure, policies, and operations of the division’s service delivery operations.
  • Interface with the customers to understand their requirements.
  • Bridge the gap between the business problems and the technology solutions. Business performance analysis.

Critical relationships:

  • Division Head, Marketing, Billing team, Service & Support team, Account Management teams, Customer Care team and potential Clients’, product managers, market research organization

Key Result Areas
Business Scope and Specification Management:

  • Proactively seek to understand organization’s direction, structure, and strategy
  • Good performance defined: Comprehensive business requirements are fully documented and agreed by all stakeholders
  • Analyse and understand business problems
  • Contribute to developing business cases to quantify current costs to serve; investment in project; and return on investment
  • Elicit business requirements using a wide variety of methods such as interviews, document analysis, requirements workshops and workflow analysis. Express the requirements focused upon target user roles and goals.
  • Critically evaluate information gathered from multiple sources to ensure user requests provided address underlying business needs and provide optimal benefit for ipNX.
  • Extract and manipulate data from existing
  • Good performance defined:  Solutions delivered meet the documented requirements
  • Conduct feasibility studies, from a technological and organizational perspective, and document findings
  • Complete cost-benefit analysis on implementing changes to business processes, products or business unit structure
  • Document ‘as is’ and ‘to be’ processes and describe the changes required to migrate to the ‘to be’ capability.

Weighting: 60%
Market Assessment and Competitive Analysis:

  • Oversee and review the developed business cases for new products/projects.
  • Good performance defined: Documented report on market and competitive analysis.
  • Monitor competitors pricing for similar.
  • Weighting: 40%constraints
  • Monitor pricing to ensure that the objectives are achieved (acquisitions/usage/revenue).
  • Monitor the ongoing competitively and profitability of product prices
  • Weighting: 40%
  • Good performance defined: Recommendation report on market and competitive analysis products/services and recommend corrective actions
  • Determine the feasibility of new products and determine optimal pricing for the new products.
  • Review and enhance the defined prices for new products/ interconnect settlement for national & international agreements/ Value Added Services/Bundling Products taking into account internal costs, competition, regulation, and market

Job Specification

  • B.Sc in Marketing / Sales / Computer science / Information Technology / related disciplines

Technical Skills:

  • Demonstrate the ability to model data and processes, experience in implementing process change and producing supporting documentation, documenting and executing test scripts experience, experience in writing business functional and non-functional requirements documents and business cases.
  • Understanding of user needs and a business outcome approach. Experience in use case documentation.

Industry experience:

  • Knowledge of the market, competitor behavior, and strategy.

Management skills:

  • Not directly applicable but of advantage

Personal qualities:

  • Positive, high energy, ‘can do’ mindset, determined, results oriented, strong people skills.
  • Very inquisitive mind that seeks to understand how things work.
  • Team player. Effective negotiator.
  • Ability to conceptualize and think creatively.

Technology skills:  

  • Highly competent in MS Excel, Word, PowerPoint and Visio

Language skills:  

  • Fluent spoken and written English

Communication skills:

  • Excellent written and oral communication skills; skilled at finding the right person in the organization to talk to and effectively extracting the required information.




How to Apply
Interested and qualified candidates should:
Click here to apply


Application Deadline  31st August, 2021.