Customer Operations Specialist at Nano Trade Global Technology Limited


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Customer Operations Specialist at Nano Trade Global Technology Limited

MoonXBT is the world's first social cryptocurrency trading platform, focusing on the deep integration of trading and social interaction. At present, we provide contract trading, social interaction, and one-click copy trading services for global traders, giving them an engaging trading experience.

MoonXBT's headquarters are in the Cayman Islands, with offices in Singapore, Hong Kong, Malaysia, South Korea, Japan, and Vietnam. MoonXBT has a world-class R&D team and a bank-level secure transaction system. "Friendliness, simplicity, freedom, and integrity" are our core principles, and we are committed to building a closer blockchain ecosystem.

We are recruiting to fill the position below:

 



Job Title: Customer Operations Specialist (Beginners)

Location: Nigeria (Remote)
Employment Type: Full-time

Job Description

  • Provide customer service to users all over the world, including but not limited to problem-solving, emotional control, expectation management, psychological intervention, complaint handling, etc.
  • Responsible for Telegram and other overseas community operations, do good work on funnel transformations of community users.
  • Export work methods and standards, and complete relevant personnel training.
  • Other temporary work
  • English can be used in written communication.
  • Accept 12 hours shift work.
  • Promote the transformation of each step through AMA, activities, topic guidance, research and data analysis according to the operation goals of different stages of community users.
  • Complete the work of community audit well.

Salary
$400 - $500 monthly

 

 

How to Apply
Interested and qualified candidates should send their CV to:  [email protected] using the Job Title as the subject of the email

 

Application Deadline  13th November, 2021.

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