Lead, Public Health at Interswitch Limited

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Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations.


Lead, Public Health

Location: Lagos

Department: Eclat
Job Type: Permanent

Job Description

  • To support business growth by coordinating the monitoring of trends and current data to develop initiatives to the highest standard to prevent and address challenges in the health space.


  • Executes on the delivery of eCLAT Corporate Strategy “How to Win” initiatives in the marketplace
  • Provide visionary leadership across all stakeholder groups (Internal & External stakeholders groups and regulators)
  • Provide leadership to achieve the business objectives for Public Health in eCLAT
  • Develops and drives implementation of policies, procedures, and standards to support the delivery of high-quality service to customers
  • Formulate and improve the standard operating procedures for the monitoring activities of health facilities
  • Implement strategies that ensure customer’s (government) requirements on public health engagements are professionally delivered while ensuring other stakeholders enjoy happy business relationship with eCLAT
  • Provide domain expertise and knowledge, and work with the engineering team in the development of the Public Health Monitoring Platform
  • Identify opportunities for eCLAT to sell other products to stakeholders within the public health space
  • Leads and directs the project management and implementation teams to deliver customer focused services in line with customer specification
  • Builds and maintains relationship with key customers to strengthen Interswitch service delivery experience
  • Reviews update on project activities and ensures implementation is in line with agreed standard and timeline
  • Manages the expectations of the customer (internal and external) regarding project objectives, deliverables, timeframes, etc by understanding the key business drivers and their prioritisation
  • Ensures periodic evaluation of service delivery processes and standards, benchmarks them against leading practices, makes recommendations as appropriate and drives compliance
  • Present information using data visualization techniques
  • Analyze large amounts of information to reveal trends and patterns
  • Use data management systems to access specific information as and when required
  • Identify valuable data sources and automate collection processes
  • Undertake pre-processing of both structured and unstructured data, in the aim to verify the integrity of data used for analysis
  • Performs trend analysis on reported problems, document root causes and initiate appropriate improvement solutions
  • Prepares and submits reports to the CTO and other parties on activities within the group
  • Perform other public health related tasks that may be assigned by the manager


  • Bachelor’s Degree in Public Health or Medical Services
  • MBA or Master’s Degree in any science related course is desirable
  • Minimum of 7 years cognate experience acting in similar role
  • Relevant certifications such as PMP (Project Management Professional), CBAP, Lean Six Sigma

Method of Application

Interested and qualified? Go to  InterSwitch on careers.interswitchgroup.com  to apply