Operations Manager at Chillers Hotel & Suites

Chillers Hotel & Suites is a hospitality property situated at the Festac/Trade Fair axis of Lagos. The hotel provides business and leisure guests, with different room categories. It also has food and drink facilities and spaces that can be used for meetings, events, and group activities.

The hotel also appears to have a strong entertainment / social componeent, including a nightclub and event activities. Chillers Hotel is a well-positioned hospitality establishment in Abule Ado, Amuwo-Odofin, Lagos, conveniently located around the Trade Fair and Festac axis. The hotel offers comfortable accomodation, dining, and entertainment facilities, making it suitable for business travellers.

We are recruiting to fill the position below:
Job Title: Operations Manager

Location: Festac Link, Amuwo Odofin – Lagos

Key Responsibilities

• Oversee the daily operations of all hotel departments to ensure efficient service delivery.
• Coordinate departmental activities to ensure smooth day-to-day hotel operations.
• Monitor operational performance and service quality across all guest-facing and back-of-house departments.
• Ensure all departments comply with approved Standard Operating Procedures (SOPs).
• Conduct routine operational inspections of guest rooms, restaurants, kitchens, bars, banquet facilities, public areas, engineering facilities, stores, laundry, and back-of-house operations.
• Ensure operational readiness for conferences, events, VIP arrivals, and special functions.
• Promote a culture of service excellence throughout the hotel.

Requirements

• Candidates must have relevant experience in the hospitality industry.
• Good communication and interpersonal skills.
• Ability to work effectively under pressure and as part of a team.
• Must have proven management experience.
• Candidates must be responsible, presentable, and professional.

How to Apply
Interested and qualified candidates should send their updated CV and recent photograph for screening and further information about the available position to: chillershotelhr@gmail.com  using the job title as the subject of the email.

Note

• Only shortlisted candidates will be contacted for the next stage of the recruitment process.
• Conducive accommodation is available
• Apply now and take the next step in your hospitality career.