We are recruiting to fill the position below:
Job Title: Guest Relations Officer
- Attend to guests courteously and deal promptly with their requests and queries.
- Have detailed information about the hotel and city.
- Check on VIP guest movements, complete their pre-registration formalities.
- Allocate rooms to all arriving guests after checking the guest preferences.
- Collect guest feedback forms and do any possible first hand service recovery steps.
- Have detailed information regarding arrivals and room requirements.
- Excellent oral and written communication skills.
- Positive interpersonal skills.
- Good command of the English language.
- Minimum of HND or BSc degree in a Business or Hospitality related field.
- Previous work experience in 4 star or branded hotels an added advantage.
19th March, 2019.
How to Apply
Interested and qualified candidates should send thier CV to: firstname.lastname@example.org