RED | For Africa Job Vacancy : Customer Service Manager

  • Company: RED | For Africa
  • Location: Lagos, Lagos, Nigeria
  • State:
  • Job type: Full-Time
  • Job category:

RED | For Africa is an organization where the media is our passion, our goal really lies in a different place. The media is for us the most important tool for our actual mission: which is social engineering. Building a world we want to see, one community at a time. Business is our platform, inspiration is our message, media is our tool, culture is our engine, inspiration is our message, Africa is our target.

We are recruiting to fill the position below:

Job Title:  Customer Service Manager 

Job Description

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Maintain an orderly workflow according to priorities.

Application Closing Date
Not Specified.



How to Apply

Submit your CV and Application Online : Click Here






Partagez et envoyez cette annonce à vos amis !
A leading company is recruiting suitably qualified candidates for the position below: Job Title: Accountant/Cashier Location: Nigeria Requirements B.Sc or HND required. 3 years experience minimum PE2/ATS will be an…