RED | For Africa
Lagos, Lagos, Nigeria
RED | For Africa is an organization where the media is our passion, our goal really lies in a different place. The media is for us the most important tool for our actual mission: which is social engineering. Building a world we want to see, one community at a time. Business is our platform, inspiration is our message, media is our tool, culture is our engine, inspiration is our message, Africa is our target.
We are recruiting to fill the position below:
Customer Service Manager
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Maintain an orderly workflow according to priorities.
Application Closing Date
How to Apply
Submit your CV and Application Online : Click Here
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