E-Commerce Officer at MasterMindsHRSG Consulting


MasterMindsHRSG Consulting- Our client is currently seeking to employ suitably qualified candidate to fill the position below:

Job Title: E-Commerce Officer

Location:
Lagos

Duties
  • Follow set policies and procedures to undertake required checks to identify and categorize product content for the E-commerce website, as well as to identify potential fraud on a daily basis.
  • Upload of data to the E-commerce website.
  • To follow up on suspicious vendors, confirming them as fraudulent where applicable and blocking all such customers on the E-commerce platform as per established company processes.
  • To log all confirmed fraud cases on a weekly basis and produce regular reports informing the operations manager.
  • To liaise with all departments, raising all E-commerce and delivery related issues.
  • To monitor the E-commerce website for issues which might deter customers from buying and to suggest then implement ways of combating these issues.
  • To feed into the monthly Profit & Loss analysis, adding insights won through customer service and trends, providing insights into performance and ideas for resolutions and improvements.
  • Assist the Operations manager on all assigned duties.
  • Ensure proper filling and documentation of all e-commerce related operations.
Qualifications and Experience
  • B.Sc. or HND in any related field of study.
  • 2-3 years working experience in similar capacity.
  • Excellent communication skills.
  • Analytical and result oriented.
Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidats should send their CV to: careers@mastermindshrsg.com using the "Job title" as the subject of the email.
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