Customer Service Officer at Emsley Oil & Gas Limited


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Customer Service Officer at Emsley Oil & Gas Limited

Emsley Oil & Gas Limited, an oil & gas company, is recruiting suitable candidates to fill the position below:

 

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

Requirements

  • High School Diploma, General Education Degree, or equivalent.
  • Comfortable using computers.
  • Experience working with customer support.
  • 0 - 1 year work experience.
  • Ability to stay calm when customers are stressed or upset.

Salary
N50,000 - N100,000 monthly

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  31st July, 2022.

Data Processor at Atlas Professionals Atlas Professionals is an international leading recruitment company. Since 1982, Atlas has played a major role in the provision of professionals to the energy, marine…