Recovery Officer at CredPal


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CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Location: Yaba, Lagos

Purpose Statement

  • We are looking to hire a very proactive debt recovery officer who is responsible for providing support to the organisation with particular emphasis on the collection of revenue and management of finance.
  • The position liaises directly with clients, issues notices, negotiates outstanding payments and where necessary initiates recovery action.
  • The Debt Recovery Officer is responsible for the administration and implementation of the debt recovery process.

Key Deliverables

  • Recovery of classified loans.
  • Conduct regular review and visits to clients with outstanding loan portfolios at risk.
  • Daily review of all the outstanding and overdue loan clients.
  • Initiate process to prosecute hard core debtors in line with guiding policies and within acceptable legal framework.
  • Contact relevant employers with outstanding debts in line with policy and procedures.
  • Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures.
  • Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate.
  • Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
  • Using knowledge and initiative to reach amicable solutions to recovering debts from clients, taking into account circumstances of the case.
  • Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
  • Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
  • Maintain statistics on recoveries.
  • Negotiate workout plan or loan rescheduling with willing debtors.

Preferred Qualifications

  • BSc / HND in Accounting, Banking & Finance, Economics, Statistics and other related fields.
  • 2 - 4 years experience in debt recovery in the financial sector.

Preferred Requirements:

  • Must possess strong negotiating skills.
  • Articulate and result oriented.
  • High level of integrity.
  • Accurate, organised, and motivated.
  • Previous successful loan recovery experience.
  • Strong planning and organizational skills.
  • Good time management.
  • Strong communication skills (both written and oral) and an excellent telephone manner.
  • Appropriately assertive manner to deal with debtors and clients.
  • Proactive and ability to take initiative.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online