State Merchant Officer at Fort Knox Outsourcing

We are recruiting to fill the position below:
Job Title: State Merchant Officer

Location: Benin City, Edo
Employment Type: Full-time
Industry: Financial Technology (Fintech)

Key Responsibilities

• Identify, prospect and acquire new merchants across assigned locations within the state.
• Drive the onboarding, registration and activation of merchants on the organisation's payment platform.
• Promote the organisation's fintech products, digital payment solutions and other financial services.
• Build and maintain strong relationships with merchants to encourage customer retention and transaction growth.
• Conduct regular market visits to monitor merchant activities, identify business opportunities and address challenges.
• Provide training and support to merchants on the effective use of payment devices and digital platforms.
• Monitor merchant transaction volumes and develop strategies to improve usage and adoption.
• Gather market intelligence, competitor information and feedback from merchants.
• Prepare and submit regular reports on merchant acquisition, activation, transaction performance and market activities.
• Work towards achieving assigned merchant acquisition and transaction growth targets.

Requirements and Qualifications

• Bachelor's Degree or HND in Business Administration, Marketing, Banking and Finance, Economics or a related discipline.
• 1–3 years of relevant experience in sales, business development, merchant acquisition, field marketing or fintech operations.
• Experience in fintech, banking, payment solutions or agency banking will be an added advantage.
• Strong communication, negotiation and relationship management skills.
• Ability to identify business opportunities and convert prospects into active merchants.
• Good knowledge of the Benin City business environment and local markets.
• Ability to work independently, meet sales targets and deliver results.
• Proficiency in using smartphones, digital applications and basic reporting tools.